Terms of service

Welcome to Zauq Living.
These Terms of Service (“Terms”) govern your access to and use of our website and services. By visiting our website or placing an order, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website or services.

1. Account Terms

  • You may be required to provide accurate, current, and complete information when creating an account or placing an order.

  • You are responsible for maintaining the confidentiality of your account information and for all activities conducted under your account.

  • Zauq Living reserves the right to suspend or terminate accounts that provide false information or misuse the website.

2. Pricing and Payment

  • All prices on the website are listed in Indian Rupees (INR).

  • Prices are subject to change without prior notice.

  • Payments must be completed using the payment methods available at checkout.

  • By placing an order, you authorize Zauq Living to charge the selected payment method for the total order amount, including applicable taxes and shipping charges.

3. Product Descriptions

  • We make every effort to display product descriptions, images, and details accurately.

  • However, slight variations may occur due to lighting conditions, screen settings, or the handmade or curated nature of certain products.

  • Zauq Living does not guarantee that all product descriptions or images are entirely error-free.

4. Order Acceptance

  • Placing an order does not guarantee acceptance.

  • Zauq Living reserves the right to accept or cancel any order for reasons including, but not limited to:

    • product availability

    • pricing or listing errors

    • payment authorization issues

    • suspected fraudulent activity

  • If an order is cancelled after payment, the amount will be refunded in accordance with our Refund Policy.

5. Shipping and Delivery

  • Orders are typically processed and dispatched within 2–4 business days, unless otherwise stated on the product page.

  • Delivery timelines are estimates and may vary depending on location, courier partner, or unforeseen circumstances.

  • Zauq Living is not responsible for delays caused by courier services, natural events, or factors beyond our reasonable control.

6. Returns and Refunds

  • Returns and refunds are governed by our Return & Refund Policy, available on our website.

  • To request a return or refund, please contact us at hello@zauqliving.in.

  • Products must meet the eligibility criteria outlined in the Return & Refund Policy to qualify for a return, replacement, or refund.

7. Prohibited Uses

You agree not to use the website or services for:

  • any unlawful or unauthorized purpose

  • violating any applicable Indian laws or regulations

  • transmitting malicious code, malware, or viruses

  • infringing upon intellectual property rights

  • harassing, abusing, or harming others

  • attempting unauthorized access to our systems or data

Zauq Living reserves the right to restrict or terminate access for violations of these Terms.

8. Limitation of Liability

To the maximum extent permitted under Indian law:

  • Zauq Living shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

  • Our total liability, if any, shall be limited to the amount paid by you for the product giving rise to the claim.

9. Indemnification

You agree to indemnify and hold harmless Zauq Living, its proprietor, employees, and partners from any claims, damages, or expenses arising from your violation of these Terms or misuse of the website.

10. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

Any disputes arising from these Terms or the use of the website shall be subject to the exclusive jurisdiction of the courts of India.

11. Changes to Terms

Zauq Living reserves the right to update or modify these Terms at any time.
Any changes will be effective immediately upon posting on the website. Continued use of the website constitutes acceptance of the updated Terms.

12. Contact Information

For any questions regarding these Terms, please contact:

Zauq Living
Email: hello@zauqliving.in